is owned by Cs & Aj Company LLC.
through Friday - 9:00 AM. - 4:00 PM. Central Time
For Customer Service: Email:
Out-of-stock items will be back-ordered upon customer
request. We will attempt to notify you if any item on your
order is not in stock or if there is a shortage with your
order. We reserve the right to substitute items in event of
out of stock or discontinuation of an item. Only an item of
equal quality and value will be substituted.
Since our items are
custom made, orders can not be cancelled after 48 hours. No
cancellation fee will be incurred on custom made items if
cancellation is within 24 hours of receipt of order. No
order can be cancelled once it has already shipped.
Freight, handling and insurance charges will be added to
PLEASE NOTE: BECAUSE MANY OF OUR ITEMS ARE CUSTOM MADE/HAND DECORATED YOU NEED TO ALLOW 2-3 WEEKS FOR SHIPMENT OF BLANKS. IT DOES NOT ALWAYS TAKE THAT LONG, HOWEVER DURING BUSY SEASONS IT CAN. If you
are in need of items in a shorter time frame, please contact
us and let us know. We will do what we can to meet
UPS Next-day and 2nd-day air shipments are available upon
customer request as long as order is placed before 12 PM
Central time for same day shipping, and the item(s) are in
stock, please call 888-816-9011, to make sure your expedited
order can be fulfilled. BoutiqueEmbroideryBlanks.com
shall not be liable for any delay in the delivery or
shipment of goods, or for any damages suffered by reason of
such delay or damaged caused by freight handling. Once the
package leaves our warehouse, we have no control over
delivery by the freight carrier. PCS also reserves the right
to modify shipment cut-off times and to select alternate
We do reserve the right
to change shipping methods IF we see that we can get the
product to you in a more timely manner at a comparable cost.
FREE SHIPPING is
automatically given on all orders over $150 and shipping in
the continental US.
We accept all forms of PayPal Payment. If paying by check
through PayPal, Your check must clear PayPal's system BEFORE
your products will be shipped.
Claims and Returns:
- We will accept returns on defective or damaged
merchandise provided the claim is made within 72 hours
of receipt of the product. Damaged and/or defective
merchandise will be replaced or refunded.
- If you have a problem or discrepancy with an order,
contact our customer service department immediately at
888-816-9011. Please have your order number when you
- Absolutely NO returns on embroidered, washed, or
decorated merchandise. Garments must be inspected before
- All claims for shortages, damages, etc., must be
made within 72 hours of receipt of merchandise.
- All return requests must be made within 3 days
of your receipt of merchandise.
- RA#s issued will expire if return is not received
within 10 days of issuance.
- Absolutely NO CASH REFUNDS.
- All returns are subject to a 15% restocking charge
in addition to freight charges.
- Since our items are all custom made, orders CAN NOT
be cancelled after 48 hours.
- All unclaimed or refused shipments are subject to a
15% restocking charge, in addition to freight charges.
- No returns will be accepted by our warehouse without
a valid return authorization number issued by one of our
customer service representatives. Any package returned
to our warehouse without and RA# clearly printed on the
outside of the box will be refused.
- Defective merchandise must return to us with a piece
of tape indicating the location of the flaw.
- Availability of merchandise is subject to change or
discontinued without notice.
- BoutiqueEmbroideryBlanks.com and PCS reserve the
right to change any of the above policies and procedures
at any time without prior notice.
Returns Should have RA# clearly printed on the outside of
the package and be addressed to:
Boutique Embroidery Blanks
505 Parkland Rd
Phillipsburg KS 67661
Your personal information you
provide will never be used by anyone not employed by BEB.
Financial information that is collected is used only for the
current order. BEB does NOT keep financial or
credit card information on file.
If you have placed an
order at Boutique Embroidery Blanks, we may from time to
time use the email address you provided to send you updated
information about products and offerings. If you do not wish
to receive such updates you can remove your address from the